Show All Answers
For more information, please contact the Public Works Department at (847) 223-8515.
To report a damaged mailbox, please call the Request for Service System at (847) 223-8515 or submit a Request for Service online.
In a cul-de-sac, it is extremely difficult to have the truck push snow onto a center island. Trucks are not built to be articulated into an angle that would allow placing a portion of the snow on the island, and centrifugal force causes the snow to move off of the plow toward the outside of the circle. Public Work's goal in clearing all streets is to maintain as much of the normal pavement width as possible, while at the same time, allowing acceptable access to the mailboxes for the postal carriers.
One thing you can do to reduce the amount of snow that is plowed in front of your driveway is to place as much of the snow as possible to the right side of your drive, as you face the street. This reduces the chance of snow previously removed from the driveway being pushed back onto your drive. This suggestion, however, may not work in cul-de-sacs that have driveway openings placed close together.
Unfortunately, the Village does not have the personnel to clean driveways. This is the responsibility of the resident.
The Composition of the Snow - Snow moisture levels vary based on temperature. The closer the temperature is to 32 degrees Fahrenheit, the heavier the content of the snow will be. Heavy snow makes snow and ice removal much more difficult. The process is more efficient and effective when snow is dry and fluffy.
The Length of the Storm - Extended snow storms make snow and ice removal more difficult and less effective. The best advice is to use extreme caution when driving on Village streets. The Village will concentrate on clearing the main arterial streets during an extended storm. Side streets and cul-de-sacs will be taken care of as time permits. It is much easier to clear eight inches of snow that falls over a six hour period in comparison to a four inch snow that falls over a twenty-four hour period.
Rush Hour Effect - Morning and late-afternoon snow storms will increase your driving times. Try and stay updated on predicted weather conditions and make your travel plans accordingly. As is standard procedure, the Village plow and salt crews will clear the snow and ice as quickly as possible when these particularly inconvenient storms occur.