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Residents

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1. I am a new resident, how do I set-up garbage / recycling service?

You can call the Request for Service System at (847) 223-8515 or click here to register online.

2. When is my garbage pick up day?

Please call the Request for Service System at (847) 223-8515 or click here for the garbage route map.

3. How often do I receive a bill for garbage service?

The garbage service is charged monthly and is included in your monthly water bill.

4. What are the current rates for my waste and recycling services?

In order to accomodate various resident service needs, there are three different garbage toter sizes for residents to select from:

Standard Size / 90 Gallon Garbage Toter - $19.83 per month
Medium Size / 65 Gallon Garbage Toter - $17.69 per month
Small Size / 35 Gallon Garbage Toter - $14.74 per month

Monthly rates include fees for recycling services, leaf vacuuming service, holiday tree pick-up and special spring yard waste pick-up week.

5. What is the Holiday pick-up schedule for garbage and recycling?

Every year Waste Management observes several holidays that can affect garbage service. Please click here for the current holiday schedule

6. Can I put bulk items out with my regular garbage?

Village residents are allowed to place one bulk item out with their weekly pick up at no charge. For more than one item, please call Waste Management for a special pick up at (800) 796-9696.

Waste Management does not pick up appliances. Please call Barb's Salvage at (847) 973-0105 or Environmental Services at (800) 480-4337. Click here to obtain a list of allowed bulk items.

7. How do I arrange for a special pick up?

Please call Waste Management to arrange for a special pick up at (800) 796-9696.

8. What can I recycle?

Under the Village's contract with Waste Management, each resident is provided a green recycling toter for curbside recycling which is included in their monthly fee. Please place your recycling toter at the curb on your pick up day. There is a separate recycling truck that picks up recycling. Click here for more information.

9. What are my other recycling options?

You may bring recyclables to the Grayslake Recycling Center. Please click here for information.

10. When is leaf vacuuming?

Leaf vacuuming starts during mid October and runs through the end of November. Please click here for more information.

11. How do I exchange the size of my garbage toter?

The garbage can exchange program takes place once a year. Residents who want to take part in the program may register between January 1 and February 15, replacements take place in March. To register, please contact the Request for Service System at (847) 223-8515 or click here to submit a request online.

12. My garbage or recycle was missed, what should I do?

Please call the Request for Service System to report it at (847) 223-8515 or click here to submit a Request for Service online.