While we know that many of our customers will be looking go purchase memberships and swim lessons before May 1st in order to take advantage of the discounted prices, we also recognize that this day falls on a Saturday and our office will not be open. We want to make sure that we provide assistance to all customers who may need it, and that is why we are sharing this message!
All customers who contact the Aquatic Center by the April 30th deadline will have the discounted prices for memberships and swim lessons honored, even if they are processed after the deadline. We will be following up with all of these requests starting May 2nd.
When you call or email the Aquatic Center it is important that you leave your name and phone number so that our team members can follow up with you to process your memberships and swim lessons for the 2022 season!
You can reach the Aquatic Center at 847-223-POOL (7665) or email us at swim@villageofgrayslake.com. Our team will be working diligently to complete all customer requests. You can also send in paper copies of the membership / swim lesson forms which are available at the following link: https://www.villageofgrayslake.com/307/How-Do-I
Finally, you can purchase your memberships and swim lessons through our online portal at www.swimgrayslake.com. In order to assist our customers through this process, we created quick video tutorials on how to navigate the portal and walk through the steps for your order. You can view these below ↓
Membership Tutorial: https://www.youtube.com/watch?v=_1TDzEtA3a4
Swim Lesson Tutorial: https://www.youtube.com/watch?v=PdireCCsl7U
Thank you for your patience, and we look forward to seeing you all next month for the start of the 2022 swim season!!